028, alludes to Pride Day, and will be available 24 hours a day, 365 days a year
El Ministry of Equalityd launched this Wednesday the Service 028 Rainbow, a telephone number for information and comprehensive attention on rights LGTBI to assist victims of hate crimes and discrimination based on LGBTophobia.
This public service will be available 24 hours a day, 365 days a year and will have a team of professionals with specialized training, who will offer telephone users psychological and legal assistance, according to a statement from Equality.
The calls will be free and confidential, accessible to people with hearing and/or speech disabilities, and will be attended in Spanish, Catalan, Galician, Basque, English and French. The free number chosen, 028, alludes to June 28, LGTBI Pride Day, so that “make it easier to remember”, according to the ministry.
Coordinated with the autonomous communities
The service, in addition to telephone, will also be offered through email [email protected] and an online chat, and it will work in coordination with similar services existing in the different autonomous communities.
"It is intended that there is no one, in any corner of Spain, who does not have comprehensive assistance in the face of any discrimination, hate crime due to LGTBIphobia or to see resolved any doubt or concern related to sexual orientation, gender identity or characteristics. sexual”, the ministry has pointed out. In this line, equality rremember that “sexual orientation and gender identity are the second cause of complaints for hate crimes”, despite the fact that underreporting is widespread.
"This service is intended, firstly, to bring out all the discrimination and violence that still remain hidden, and, secondly, to provide help, assistance and resources to the victims of them.”, highlights the department headed by Irene Montero.